Frequently asked questions

How do I request a trip?

Choose a tour and enter your preferred date and traveler count. The enquiry opens in WhatsApp with the tour details filled in. Send it to the team along with your hotel and any children’s ages so we can confirm availability and the total.

How much will my trip cost?

Starting prices are listed in euros. Age bands, optional extras and transfer supplements vary by itinerary. The private speedboat price is for the whole boat, with room for up to six people. Ask the team to confirm the total and payment arrangements when you book.

Can I be picked up from my hotel?

Most tours list transfers within Hurghada. Pickup times depend on your hotel and itinerary. Some outlying resorts require a supplement or separate arrangement.

What if the weather changes?

Wind and sea conditions can change reef stops, parasailing and other activities. Balloon flights also depend on operating conditions. Ask the team about the options for your specific excursion.

Can I see dolphins on the boat trips?

The Dolphin House trips visit areas where wild dolphins are sometimes seen. Their movements determine whether an encounter happens.

What should I bring?

For sea trips, pack sun protection, swimwear and a towel. For a quad ride, bring a scarf and goggles. For Cairo and Luxor, wear shoes suitable for walking and ask the team what identification is needed.

Can I change or cancel?

Contact the team with your trip and date. Ask about the conditions for your itinerary when confirming your booking.